Support
Verva support
If you have a question or a problem with Verva, write directly. We usually reply the same day, and within two working days at the latest.
- Version
- 2.1.0
- Updated
- July 20, 2026
- Requires
- iOS 18.0+
- Devices
- iPhone and iPad
Including these gets it solved faster
- Device model and iOS version
- App version (listed in the table above)
- What you were trying to do and what happened
- A screenshot if you have one
Subscriptions and refunds
Subscriptions are managed by Apple. To cancel, use Settings > Apple Account > Subscriptions; refund requests are assessed by Apple.
Your data
All projects, clips and exported videos stay on the device; no video is uploaded and no account is required. The subscription layer works only with a random anonymous identifier and the Apple purchase receipt — it carries no personal data, advertising identifier or location.
The app's own site
The privacy policy, KVKK notice and terms of use for Verva live on the app's own site.