Support
Kodly support
If you have a question or a problem with Kodly, write directly. We usually reply the same day, and within two working days at the latest.
- Version
- 2.1.0
- Updated
- October 12, 2026
- Requires
- iOS 17.0+
- Devices
- iPhone and iPad
Common questions
How do I scan a QR code from a photo or screenshot?
On Kodly's scan screen, tap “Pick image from gallery” and choose the image that contains the QR code. Kodly needs photo access for this.
Which permissions does Kodly ask for, and why?
The camera scans QR codes and barcodes, photo access reads codes from images, and add-to-gallery permission saves the codes you create. Contacts are used to create contact codes and save scanned contacts, the calendar to create event codes and add scanned events, location to create location codes, and NFC to read and write tags.
Where are my codes stored?
The codes you scan and create stay on your device; Kodly works offline, shows no ads and uses no third-party analytics or tracking tools. With Kodly Pro and the sync option turned on in Settings, your codes sync across your devices with your Apple Account, using only your own private cloud space.
How do I back up and restore my code history?
In Kodly, tap “Create Backup” under Settings → Data Management; if you enter a passphrase the backup is encrypted, and if you leave it empty it is saved unencrypted. To restore, use “Restore from Backup” in the same section; an encrypted backup needs the same passphrase.
How do I make a QR code with a logo?
After creating a code, open the design editor; choose a color or gradient, change the dot and corner shapes, add a frame if you like and place your logo in the center. The design editor unlocks with Kodly Pro.
How do I restore Kodly Pro on a new phone?
Tap “Restore Purchases” on the Kodly Pro screen; you need to be signed in with the Apple Account you used to buy.
How do I cancel my Kodly subscription?
On your iPhone or iPad, open Settings → Apple Account (your name) → Subscriptions; while Pro is active, you can also get there by tapping “Manage Subscription” in Kodly's Settings. It renews automatically unless cancelled at least 24 hours before the period ends.
Does Kodly work on iPad?
Yes. Kodly runs on iPhone and iPad with iOS 17 or later.
Including these gets it solved faster
- Device model and iOS version
- App version (listed in the table above)
- What you were trying to do and what happened
- A screenshot if you have one
Subscriptions and refunds
Subscriptions are managed by Apple. To cancel, use Settings > Apple Account > Subscriptions; refund requests are assessed by Apple.
Your data
Scan history, generated codes, design settings and folders stay on the device. iCloud sync is optional; when enabled it syncs only between your own devices through Apple's encrypted iCloud container. Lesmazer Apps has no access to that data.
The app's own site
The privacy policy, KVKK notice and terms of use for Kodly live on the app's own site.