Your shots are added to the photo library on your device automatically. In DUAL mode you'll find two separate files from the same take, one 9:16 and one 16:9.
Which permissions does Reflara ask for, and why?
The camera is used to shoot, the microphone to record sound with your videos, and photo library permission to save your shots; the library permission is add-only, so Reflara never reads your existing photos. Without camera access the capture screen doesn't open and without microphone access videos are recorded without sound; you can turn on a declined permission in Settings → Reflara on your iPhone.
Why does my video stop at 90 seconds, and why is there a watermark?
In the free version, a continuous video recording stops after 90 seconds at most and shots are saved with a Reflara watermark. Reflara Pro records without a time limit and without the watermark.
Why don't I see 240 fps, RAW or telephoto on my device?
These features depend on the device and aren't available on every iPhone. If your device doesn't support a feature, Reflara doesn't show the option, shows it locked, or switches to a supported one; if 240 fps isn't available, slow motion uses the highest supported frame rate. This is not a bug.
How many times can I try DUAL capture for free?
You can try DUAL capture without buying for a total of two photos and two videos; these uses do not renew. After that, DUAL capture requires Reflara Pro.
How do I restore Reflara Pro on a new phone?
In Reflara, tap “Restore purchases” under Quick settings (⋯) > All Settings > Subscription, or “Restore” on the Reflara Pro screen; you need to be signed in with the Apple Account you used to buy.
How do I cancel my Reflara subscription?
On your iPhone, open Settings → Apple Account (your name) → Subscriptions and select Reflara. While Pro is active, you can also tap Quick settings (⋯) > All Settings > Subscription > “Manage subscription” in Reflara; cancellation takes effect at the end of the current period, and you keep Pro until then.
Does Reflara work on iPad?
Reflara is designed for iPhone only and requires iOS 18 or later.
Including these gets it solved faster
Device model and iOS version
App version (listed in the table above)
What you were trying to do and what happened
A screenshot if you have one
Subscriptions and refunds
Subscriptions are managed by Apple. To cancel, use Settings > Apple Account > Subscriptions; refund requests are assessed by Apple.
Your data
Every photo and video you shoot stays on your device; nothing is uploaded and no account is required. Reflara saves to your library with add-only permission and cannot read your existing photos. The subscription layer works with a randomly generated identifier, the Apple purchase receipt and technical details such as app version, language, country and a developer-scoped device identifier; your photos and videos are never sent.
