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Support

Sincap support

If you have a question or a problem with Sincap, write directly. We usually reply the same day, and within two working days at the latest.

Version
2.6.0
Updated
September 29, 2026
Requires
iOS 16.0+
Devices
iPhone and iPad

Common questions

How do I back up my data in Sincap?
In Sincap, open Settings → Backup & Data and tap “Create Backup”. Because your records are kept only on this device, we recommend backing up regularly and keeping the backup file somewhere safe in case you change phones or lose data; scheduled automatic backup is part of Sincap Pro.
How do I restore a Sincap backup?
On the Settings → Backup & Data screen, tap “Restore from File”, choose the backup file and confirm. The restore replaces your current data, and Sincap takes an automatic recovery snapshot first so you can go back if needed.
How do I move my data to a new phone?
Encrypted backups are protected with a key unique to the device and only open on the device that created them. To move to a new phone, turn off “Encrypt backups” under Settings → Backup & Data on the old device, create a new backup, move the file to the new phone and open it with “Restore from File”; this file is unencrypted, so keep it somewhere you trust.
Where are my financial records stored?
Your records are kept only on your device; Sincap does not connect to your bank, needs no sign-up and never uploads your records to a server. The app's only outside connection is the in-app purchase service.
Which permissions does Sincap ask for, and why?
It only asks for microphone and speech recognition access to add transactions by voice. Your speech is processed on the device, no audio is kept and nothing is sent to a server; if you don't use this feature, you don't need to grant it.
How do I restore Sincap Pro on a new phone?
In Sincap, tap “Restore Purchases” on the Settings screen or on the Sincap Pro screen; you need to be signed in with the Apple Account you used to buy. This restores Pro access only; restore a backup separately to bring your records over.
How do I cancel my Sincap subscription?
On your iPhone or iPad, open Settings → Apple Account (your name) → Subscriptions. While Pro is active, you can also get there by tapping “Manage Subscription” on Sincap's Settings screen; the lifetime purchase never renews, so there is nothing to cancel.
Does Sincap work on iPad?
Yes. Sincap runs on iPhone and iPad with iOS 16 or later.

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Subscriptions and refunds

Subscriptions are managed by Apple. To cancel, use Settings > Apple Account > Subscriptions; refund requests are assessed by Apple.

Your data

All transactions, categories, budgets, goals, subscriptions, cards and debts stay on the device. Backup is optional and encrypted by default; the backup file also stays on your device. The subscription layer works with a randomly generated identifier, the Apple purchase receipt and technical details such as app version, language, country and a developer-scoped device identifier; for App Store ad measurement, an attribution token Apple creates on the device is also passed on. Your financial records, your name and your transactions are never sent. No cloud, no account.

Privacy Policy App Store

The app's own site

The privacy policy, KVKK notice and terms of use for Sincap live on the app's own site.

Privacy Policy KVKK Terms of use